Privacy Policy

At GROSENBL, we value the trust you place in us. Protecting your personal information and handling it responsibly is an important part of our service. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website. By using this website, you agree to the practices described here.

Information We Collect
We collect certain personal information to process orders and improve our services. This may include your name, email address, phone number, shipping address, and account login details. Order-related information and notes added during checkout may also be collected.
We do not store or process your credit card, debit card, or payment details directly. All payment transactions are handled securely by trusted payment partners.
You can update your information anytime by contacting us at info@grosenbl.store.

How We Use Your Information
The information collected may be used to process orders, respond to inquiries, improve website performance, and enhance your shopping experience. We may also use it for customer support, sending service-related messages, and maintaining your account.
We keep data only for as long as necessary for operational purposes or as required by applicable law.

Cookies
We use cookies and similar technologies to provide a smoother browsing experience. Cookies help us understand website usage, remember preferences, and improve functionality.
You may disable cookies in your browser settings, though some features may not work as intended.
Third-party analytics tools may also use cookies to measure traffic and performance.

Sharing of Personal Information
We may share personal information with service providers such as shipping partners, analytics tools, and technical support services. These third parties receive only the information needed to perform their functions and are expected to handle data securely.
Your information may be transferred or processed outside your country when necessary to deliver our services. By using our website, you consent to such transfers.

Links to Other Websites
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.

Security Measures
We use reasonable administrative and technical safeguards to help protect your data against unauthorized access or misuse. While no system can offer complete security, we continually work to provide a safe environment for your information.

Contact Information
If you have any questions or concerns regarding this Privacy Policy, you may contact us using the details below:

GROSENBL
Address: No. 94, Unit 1, Building A1, Poultry Meat Products Deep Processing Research Base, Jinying Street, Daqiao Modern Industrial Park, Jiangxia District, Wuhan City, Hubei Province, 430212, China
Email: info@grosenbl.store
Phone: +1 (208) 902-9477
Hours: Monday–Friday, 8AM–5PM MST