Who We Are
Our website address is: https://grosenbl.store. GROSENBL is an eyewear brand dedicated to providing stylish and high-quality products while respecting customer privacy and data security.
Contact Information
- Phone: +1 (208) 902-9477
- Email: [email protected]
- Address: Room 1906-1, No. 3 Riyuan 2nd Lane, Huli District, Xiamen 361000, China
Principles
- Sensitive data, including credit card details, is collected only through pages secured with SSL encryption.
- We do not sell or rent users’ contact information under any circumstances.
- Personal information or images are never used for advertising purposes without explicit consent.
- Collecting personal information is not the primary purpose of our website.
- This Privacy Policy complies with United States laws.
Information We Collect
We may collect the following types of information when you interact with our website:
- Personal details such as your name, email address, phone number, and shipping address.
- Payment information (processed securely through trusted third-party providers).
- Account login details if you create an account on our website.
- Technical data such as IP address, browser type, operating system, and usage patterns.
How We Use Your Information
The information we collect is used only for purposes directly related to providing and improving our services, including:
- Processing and fulfilling orders.
- Providing customer support and responding to inquiries.
- Improving our website and shopping experience.
- Complying with legal obligations.
- Communicating important updates, such as changes to policies or service interruptions.
Legal Basis for Processing
We process your information based on:
- Contractual necessity (to fulfill your order).
- Legal obligations (to comply with tax or regulatory requirements).
- Legitimate business interests (such as fraud prevention and website improvement).
Comments
When visitors leave comments on the site, we collect the data entered in the comments form, as well as the visitor’s IP address and browser user agent, to help detect spam.
Media
If you upload images to our website, please avoid including embedded location data (EXIF GPS). Other visitors may be able to download and extract location information from such images.
Cookies
- If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies last for one year.
- Visiting the login page sets a temporary cookie to check if your browser accepts cookies. It is deleted when you close your browser.
- Login cookies last for two days, and screen preference cookies last for one year. Choosing “Remember Me” keeps you logged in for two weeks. Logging out removes these cookies.
- Editing or publishing an article will place an additional cookie in your browser, which expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, or articles). Such content behaves as if the visitor has accessed the external site directly. External websites may collect data, use cookies, and track interactions.
Data Sharing
We do not share your personal data with third parties except in the following cases:
- When required to process payments (via secure third-party payment providers).
- When necessary to fulfill shipping and logistics.
- When legally required by government authorities.
- If you request a password reset, your IP address will be included in the reset email.
Data Retention
- Comments and related metadata are stored indefinitely to help us recognize and approve follow-up comments.
- For registered users, personal data provided in their profile is stored as long as the account remains active. Users can see, edit, or delete their data at any time (except username). Administrators may also access this information for management purposes.
Your Rights
You have the right to:
- Request an exported file of the personal data we hold about you.
- Request correction or deletion of your personal data, except where retention is required by law.
To exercise these rights, please contact us at:
- Phone: +1 (208) 902-9477
- Email: [email protected]
- Address: Room 1906-1, No. 3 Riyuan 2nd Lane, Huli District, Xiamen 361000, China
Data Security
We take appropriate technical and organizational measures to safeguard your personal data. These include encryption, restricted access, and secure storage practices to protect against unauthorized access, alteration, or disclosure.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Where Your Data Is Sent
Visitor comments may be checked by an automated spam detection service.